At Your Italy Fixer, we’re committed to respecting your privacy and protecting any personal data you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

Your Italy Fixer is a UK-based service helping film, TV, and creative production teams bring their vision to life in Italy. For the purposes of data protection legislation, we are the data controller for any personal data you provide.

Contact: info@yoursicily-fixer.com
 

2. What Personal Data We Collect

We may collect the following personal data:

• Contact Information: Name, email address, and any other information you voluntarily submit via contact forms, email, or direct enquiries.

• Technical Data: IP address, browser type, pages visited, time on site – collected via cookies and analytics tools.

• Cookie Preferences: Your consent status and preferences when visiting our site.

We do not collect sensitive personal data (e.g. health, religion, political views).

3. How We Use Your Data

We use your data to:

• Respond to enquiries or service requests

• Improve our website and user experience

• Monitor website performance and traffic

• Send updates or marketing (only if you’ve opted in)

• Comply with legal obligations

We do not sell or share your personal data with third parties for marketing purposes.

4. Cookies

Our website uses cookies to provide essential site functions and enhance your experience. Cookies are small text files stored on your device.

We use:

• Essential Cookies: For core functionality (e.g. page navigation, contact forms)

• Analytics Cookies: To understand how visitors use our site and improve performance (e.g. via Google Analytics)

• Consent Cookies: To remember your cookie choices

When you first visit our site, you’ll see a cookie banner asking for your consent. You can update your preferences at any time via your browser settings.

You can choose to accept or reject non-essential cookies.

5. Our Legal Basis for Processing

We process your data under the following legal bases:

• Consent – for cookies and email marketing (you can withdraw this at any time)

• Legitimate Interests – to analyse site traffic or improve services

• Contract – when responding to service enquiries or fulfilling service delivery

• Legal Obligation – to comply with applicable UK laws

6. Data Retention

We keep your personal data only as long as necessary for the purposes for which it was collected. For example:

• Enquiry data: up to 12 months

• Cookie data: typically 30 days to 1 year depending on type

• Marketing preferences: until you unsubscribe

7. Data Security

We take data protection seriously and use appropriate technical and organisational measures to safeguard your information, including:

• SSL encryption

• Secure servers

• Limited access to authorised personnel only

8. Your Rights

Under the UK GDPR, you have rights including:

• Accessing the personal data we hold about you

• Requesting corrections or deletions

• Objecting to processing or requesting restriction

• Withdrawing consent at any time

• Lodging a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, email us at [Insert contact email].

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies if you choose to visit them.

10. Changes to This Policy

We may update this Privacy Policy occasionally. The updated version will always be available on this page, and the date at the top will reflect when it was last revised.

11. How to Contact Us

If you have any questions about this policy or your data, get in touch:
info@yoursicily-fixer.com